DCBA

Words From Our Clients

Assistant Professor of Neurological Surgery and Human Oncology
University of Wisconsin School of Medicine and Public Health
Madison, WI

"Dear Dr. Limjoco,

The Department of Neurological Surgery would like to thank you for taking time this week to speak at our departmental Grand Rounds. Your participation in Grand Rounds ensures that our faculty and residents are steadily exposed to new concepts and methods to better understand challenging problems in neuroscience and patient care. Your presentation on "Clinical Documentation Improvement Initiative" was very appreciated."

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Susan B. Stark, MSN, RN, ACNS-BC
Director of Evidence Based Practice
Shawnee Mission Medical Center
Shawnee Mission, KS

"Our documentation practices have been transformed with the implementation of our Clinical Documentation Improvement Program. Dr. Limjoco and Samantha Suggs have trained our CDIP nurses well. In the two years since the inception of our program, we have improved our case mix index significantly, have a 70% response to our queries in the open medical record, impacted the efficacy of our coders and enhanced the communication between physicians. Their follow up visits provide such positive reinforcement of our progress and assist in identifying additional opportunities for continued improvement. The techniques the physicians have learned truly captures the severity of illness of our patients. Thanks DCBA!"

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CDI Specialist
Asante Health System
Medford, OR

"Thanks so much. I just wanted you to know that I feel we had excellent training from Dr. Catalano and your organization. After reading and listening to the info on the ACDIS Website I am very appreciative of the extensiveness of your program. I feel I am well prepared to do my job the best I can, for a rookie. I have found new excitement in my nursing career by doing documentation improvement and am grateful that Asante has the foresight to start our program. I am hoping down the road to be able to be a trainer in this field, too."

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CDI Liaison Nurse
Riley Children's Hospital
Indianapolis, IN

"I am still amazed everyday at the intensity and level of cooperation with documentation from the majority of our physicians. And I don't take credit for it. It is an expectation of the leadership here, the staff follow through willingly, and the rest just happens. The physicians are pretty accessible on the floors so we are able to make frequent contact with them and educate as needed. We even had a metabolic doc come up to us and ask how to document an unusual condition that was present on admission. Even the pediatric surgeons answer our queries. And we are presenting to the new docs coming on board at the end of the month. So life here is good."

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Susan Beever, RHIT, CCS
Clinical Coding Supervisor
Springfield, IL

Dr. Gold,

"I just finished reading 'Your documentation, your M&M profile.' I cannot tell you how much I appreciate your understanding of the coding world with physician insight.
I have been in Medical Records (HIM) for 32 years and am currently a Coding Supervisor in a Hospital. It feels so good to have what I know as truth - validated by someone who knows what they are talking about. The example you gave of the 'open' reduction and fixation really hit home with me. I've had physicians and other coders argue this with me but you stated the case correctly. Many 'open' reductions are actually closed reductions with internal fixation. I have trained many coders. I never let them code strictly from the title the surgeon gives. That is only a reference point. I require that they read and code from the actual dictated note.
I know you are a busy man but I just wanted to thank you."

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Linda Miller
Bristol Hospital
Bristol, CT

"I just have to tell you how pleased we have been with Dan and Shane and the entire project. It's been wonderful having them here, and we lucked out with our CDI Specialist...so, all in all, it's been just a great venture!"

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Gail Holt BSN, RN
Clinical Documentation Specialist, Performance Improvement
University Health Care System
Augusta, GA

"Just wanted to take a minute to tell you how great the team is that you send to University Hospital in Augusta. Each time I glean new information about my role, disease processes, treatments, clarifications, ways to answer physician comments (oh-oh), and other pearls. I read your articles and you just put things into words that are so easily understood and address the hot topics. Thanks."